Returns & Exchange Policy

At La Arhea, we prioritize quality, hygiene, and customer safety.

Returns

Due to the personal and hygienic nature of skincare products:

• Opened or used products are not eligible for return

• Returns are accepted only for unused, unopened, and damaged products

To request a return:

• The request must be raised within 7 days of delivery

• Products must be unused, unopened, and in original packaging

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

• Contact us within 48 hours of delivery

• Share clear images or videos of the product and outer packaging

Upon verification, we will arrange a replacement or refund.

Exchanges

We do not currently offer direct exchanges. If eligible, a return will be processed and a fresh order can be placed.

Refund Timeline

• Approved refunds are processed to the original payment method

• Please allow 7–10 business days for the refund to reflect

Non-Returnable Items

• Opened or used products

• Sale or promotional items

• Gift cards

Support:
support@laarhea.com
+91 92117 33001